Critical Questions to Ask Before Hiring a Commercial Cleaning Company to Clean Your Office
Office cleanliness is a critical part of your business that you cannot afford to ignore. A clean office is not only safe and healthy but also boosts productivity and helps you and your employees to remain focused. It also portrays a positive image of your company and makes you look professional in the eyes of your existing and prospective clients.
To help maintain high standards of cleanliness at the workplace, most business owners hire a commercial cleaning company so they can focus on other things that matter.
Unfortunately, hiring a commercial cleaning company can be stressful, especially if it is your first time. There are a lot of cleaning companies out there that will promise you great service but won’t deliver when hired.
Therefore, if you are looking to hire the right office cleaning company, make sure you ask the following questions during the interview stage.
1. What cleaning services do you offer?
If you are a business and you in the market looking for a cleaning company, you are definitely looking for a company that offers commercial cleaning services. However, don’t assume that every cleaning company you approach can meet your specific cleaning needs.
Therefore, don’t be afraid to ask for details about the services a potential cleaning company offers and whether they specialize in one type of cleaning or do general cleaning.
This is critical because it will help you evaluate whether the company will meet your needs. Keep in mind that taking care of all the fine details during the hiring process is still part of maintaining your company’s professional impression.
2. Will I be assigned specific cleaners?
You need to ask if you will have the same cleaners. You will not want new faces in your office every time you clean. Having the same filters will ensure you have excellent quality service all the time.
A team of cleaners that works in your office for a long time will understand specific cleaning needs and give outstanding quality without issues.
You will also need to understand the turnover rate of the company’s employees. If there is a change in staffing, new cleaners need to know how to clean your office.
3. How much do you charge?
The cleaning industry is quite competitive. Therefore, be sure to ask how much every cleaning company charges. If a company quotes a meager price or prices that are significantly lower than what other companies are offering, be skeptical.
It is also essential to understand what the quotes cover. If the company offers deep cleaning and general office cleaning, you need to know how it will be done and how often they conduct deep cleaning.
You should also inquire about the number of cleaners you will receive and how the cleaning will be done. Be sure to ask whether the quote covers extra services such as cleaning curtains, carpets, or cleaning the parking lot of your offices.
4. Do you conduct background checks?
The biggest problem that commercial cleaning companies face is a relatively high turnover rate. This is because not everyone enjoys cleaning.
As a result, some companies may allow individuals with questionable character to slip through their checks and get into their payroll. Some companies will also attract jokers because they offer substandard wages.
Illegal immigrants and felonies who have a hard time finding jobs may opt to join cleaning companies as cleaners. You don’t want such people in your business premises because they will always be exposed to your computers and paper documents that may contain sensitive business information.
If the cleaning company doesn’t conduct thorough background checks before hiring their cleaners, don’t hire them.